View Full Version : Wow Just Wow
Nutter
01-21-2008, 08:43 AM
It seems anytime I change my service plans ATT/CINGULAR/BELLSOUTH seems to fuck shit up. I just got my new bill $652.95. Its supose to be $239 or so. I AM CALLING THEM NOW.
rachel
01-21-2008, 09:22 AM
That happens with cable too. My normal 100.00 cable/internet/phone bill was 450.00 last month. Then I had to call back 4 or 5 times to get an American, I hate indian call centers. I still ended up going to the Charter office to get it fixed.
Loathe
01-21-2008, 09:30 AM
Verizon totally fucked up my data and voice plan on my last smart phone, I have a $600 charge off now that I refuse to pay.
It's the whole reason I switched over to virgin pre-paid.
rachel
01-21-2008, 09:39 AM
Verizon totally fucked up my data and voice plan on my last smart phone, I have a $600 charge off now that I refuse to pay.
It's the whole reason I switched over to virgin pre-paid.
I have verizon, the network my ass. I had nextel forever, they took a fucking nosedive when sprint took them over.
Big_8
01-21-2008, 10:26 AM
My ole lady works for Bell.I'll see if she knows anyone down there.
eddie shots
01-21-2008, 10:33 AM
i used to have cingulars nationwide plan. i went to new orleans for a week and had a 400 and some odd dollar roaming fee on my next bill. i called and got nothing accomplished so i went to the store and was waiting to talk to a manager when i looked at the coverage area. sure enough all of louisiana was orange. i went right to verizon and tranfered. havent had a problem since.
Nutter
01-21-2008, 10:35 AM
Update: I talked to them on the phone they are fixxing it and I will only have to pay what not normal bill will be. They will be calling me back no later than the 28th.
rachel
01-21-2008, 10:45 AM
i used to have cingulars nationwide plan. i went to new orleans for a week and had a 400 and some odd dollar roaming fee on my next bill. i called and got nothing accomplished so i went to the store and was waiting to talk to a manager when i looked at the coverage area. sure enough all of louisiana was orange. i went right to verizon and tranfered. havent had a problem since.
You need to be careful with Verizon, I have that shit too. They have a thing where you can *share* networks. When I was in PA I was using ATT in most places and Im scared to death that will be charged as roaming.
Acari Rotter
01-21-2008, 11:08 AM
I remember back when I was young and the phones were a crown corporation. Things were so much easier (and cheaper) back then.
J_BCS
01-21-2008, 01:24 PM
My nextel is usually around $80 and i'm on it all the time.
weknowhowtolive
01-21-2008, 01:31 PM
the entire job of cell companies is to fuck you in the ass as hard as they can. Sprint fucks me all the time
Martina
01-21-2008, 01:59 PM
That happens with cable too. My normal 100.00 cable/internet/phone bill was 450.00 last month. Then I had to call back 4 or 5 times to get an American, I hate indian call centers. I still ended up going to the Charter office to get it fixed.
I can't stand out of country call centers, I almost think that company's not only do it to save money from paying an American to do the job but to also save on people claiming refunds. There have been times where I have been slightly over charged and gave up on getting my money back because the frustration with the process wasn't worth my sanity.
weknowhowtolive
01-21-2008, 02:07 PM
Dont call back to get Americans, just ask to talk to tier one service, and if they ask what that is, tell them you want to talk to an american. I've also noticed billing is almost always Americans and everything where you actually need help but dont give them money is indians.
rachel
01-21-2008, 03:11 PM
Dont call back to get Americans, just ask to talk to tier one service, and if they ask what that is, tell them you want to talk to an american. I've also noticed billing is almost always Americans and everything where you actually need help but dont give them money is indians.
Now that you mention it, thats true. I usually find mocking the accent gets me transfered pretty quickly. Usually I call and press 2 for Spanish, its alot faster.
DANNYTWOTIMES
01-21-2008, 03:13 PM
Dont call back to get Americans, just ask to talk to tier one service, and if they ask what that is, tell them you want to talk to an american. I've also noticed billing is almost always Americans and everything where you actually need help but dont give them money is indians.
When I had a zune, I called their help line or whatever and this is when I was still in Iraq and the screen had cracked on the inside so I was trying to get a new one. Of course the call went somewhere in India and I kept asking to speak to someone in America because they would better understand my situation. The fuckers tried telling me that they were in America. Fucking fucks
rachel
01-21-2008, 03:15 PM
When I had a zune, I called their help line or whatever and this is when I was still in Iraq and the screen had cracked on the inside so I was trying to get a new one. Of course the call went somewhere in India and I kept asking to speak to someone in America because they would better understand my situation. The fuckers tried telling me that they were in America. Fucking fucks
I like it how they say my name is Steve or Jane.
weknowhowtolive
01-21-2008, 03:15 PM
When I had a zune, I called their help line or whatever and this is when I was still in Iraq and the screen had cracked on the inside so I was trying to get a new one. Of course the call went somewhere in India and I kept asking to speak to someone in America because they would better understand my situation. The fuckers tried telling me that they were in America. Fucking fucksJust go higher and higher up. Eventually you get to an American.
Bound Fo' Glory
01-21-2008, 11:41 PM
Just go higher and higher up. Eventually you get to an American.
FUCK DAT SHIT HABIB, JUS PUT ME ON WIFF MA NIGGA BILL GATES!!!!
Nutter
01-22-2008, 10:07 AM
Well back on topic they have dropped my phone bill to $352.95. So I am now waiting for them to remove the changes that are not supose to be there. About another $130 bucks worth. LOL. We shall see...
J_BCS
01-22-2008, 10:13 AM
Maybe you should cut back on your soulja boy and gwen stefani ringtones?
Nutter
01-22-2008, 10:30 AM
Maybe you should cut back on your soulja boy and gwen stefani ringtones?
O you found me out or maybe it was the fact that two of my lines (wifes and mothers) were suspose to be $9.99 friends and family shared plans but they changed my $99.99 rates and they also kept my wifes blackberry plan on the account even though she does have a blackberry. And then there was a what they call a 3rd party $19.99 charge on each of 3 lines that I dont know what he hell it is. Then there was the usage fees they changed plus taxes on all that. My normal bill should be $194.95+tax+411 fees. And runs about $220 to $240 a month.
So I am sitting at $352.95 and they still havnt credited the $40.99 blackberry charge and and $59.97 3rd party charges. So thats a $100.96 then they have to readjust the taxes so I should be paying around $230 or so.
J_BCS
01-22-2008, 10:56 AM
So about $230 for all 3 lines? That doesn't really sound that bad to me. I guess it depends on how much each person is own theirs.
On a side note, I myself just got Shawn Michaels' theme song Sexy Boy as my ringtone. My girlfriend says i'm stupid but what does she know.
rachel
01-22-2008, 10:59 AM
So about $230 for all 3 lines? That doesn't really sound that bad to me. I guess it depends on how much each person is own theirs.
On a side note, I myself just got Shawn Michaels' theme song Sexy Boy as my ringtone. My girlfriend says i'm stupid but what does she know.
Maybe Im cheap but that sounds high as hell to me. I have 3 lines splitting 2000 minutes and unlimited text/pix/flix for 120 a month.
J_BCS
01-22-2008, 11:04 AM
Maybe Im cheap but that sounds high as hell to me. I have 3 lines splitting 2000 minutes and unlimited text/pix/flix for 120 a month.I just multiplied my bill by 3 and it was about the same as the 230. Honestly, I can't speak much on this. I just give the old lady money and walk away.
..but you prolly are cheap.
Nutter
01-22-2008, 11:45 AM
3 Lines splitting 3200 anytime mins / free nights and weekends / No roaming not long distance. Base plan is $139
1 line (mine) has unlimited Data package so I can surf the internet via my phone, txt msg, email, etc... $39.95. Road Side Asst. $2.99.
Line 2 +$9.99 (wifes) 1500 txtmsgs $5.99, and Road side asst. $2.99 Plus phone insurace. $4.99.
Line 3 (Moms) +$9.99, Road Side Asst. $2.99 Insurance $4.99.
Total bill should be about $219 a month + tax + 411 usage.
Its not bad really. The insurance is worth it cause they have replaced free of chanrge at least 8 of my phones in the last 2 years due to breakage or lost phones. And road side asst has come in very handy with my wifes car at least twice.
rachel
01-22-2008, 11:57 AM
I just multiplied my bill by 3 and it was about the same as the 230. Honestly, I can't speak much on this. I just give the old lady money and walk away.
..but you prolly are cheap.
Always ready to take the jab at me huh? Asurion is awesome, I always manage to get my phones wet and the hubby has a habit of losing his in the ocean, along with ipods.
weknowhowtolive
01-22-2008, 01:29 PM
http://www.msnbc.msn.com/id/22342054/
looks like you're not the only one.
J_BCS
01-22-2008, 03:43 PM
Always ready to take the jab at me huh? You can't just hand me a loaded gun and expect me not to shoot it. Not to mention the old saying, I wouldn't pick on ya if I didn't like you.
Given that, if your husband's phone is getting wet, keep it away from his back. Should solve that problem.
Nutter
01-22-2008, 04:23 PM
Update: I my bill is now down to $280.15 and I have to wait till the taxes are updated and it should drop to $240 or so.
J_BCS
01-22-2008, 04:44 PM
Update: I my bill is now down to $280.15 and I have to wait till the taxes are updated and it should drop to $240 or so.I still don't think that's too bad for what all you're getting. Haha, I did see you didn't get Moms the text messaging package.
rachel
01-22-2008, 04:51 PM
You can't just hand me a loaded gun and expect me not to shoot it. Not to mention the old saying, I wouldn't pick on ya if I didn't like you.
Given that, if your husband's phone is getting wet, keep it away from his back. Should solve that problem.
I was just picking silly. Away from his back you say? That made me LOL.
3 Lines splitting 3200 anytime mins / free nights and weekends / No roaming not long distance. Base plan is $139
1 line (mine) has unlimited Data package so I can surf the internet via my phone, txt msg, email, etc... $39.95. Road Side Asst. $2.99.
Line 2 +$9.99 (wifes) 1500 txtmsgs $5.99, and Road side asst. $2.99 Plus phone insurace. $4.99.
Line 3 (Moms) +$9.99, Road Side Asst. $2.99 Insurance $4.99.
Total bill should be about $219 a month + tax + 411 usage.
Its not bad really. The insurance is worth it cause they have replaced free of chanrge at least 8 of my phones in the last 2 years due to breakage or lost phones. And road side asst has come in very handy with my wifes car at least twice.
sounds like our bill except we havent increased the minutes to 3200 yet. We got an ugly bill because they changed my text package and took off the unlimited plan we had as I get over 1100 texts a month on my phone alone. We also have a separate plan for our daughter which runs about $80/mth since it was cheaper to do that than get a business plan for 4 lines. I havent even added on my internet access yet just Erin's
But so far everytime we have had a problem with ATT they have fixed it pretty quick
vBulletin® v3.7.5, Copyright ©2000-2009, Jelsoft Enterprises Ltd.